Proper operation and safety of the purchased item may be guarantied if only the installation and operation rules indicated in provisions below are followed strictly:
Guaranty commitments shall be fulfilled in the following cases only:
- The product is purchased from an authorized organization;
- The purchased item is installed b y an authorized service centre.
During the guaranty term a buyer is entitled to require repair free of charge if damage is caused by the item latent manufacturing deficiency.
Free guaranty services shall not be performed if:
- The installation and operation rules are not followed;
- Voluntary constructional modification of the item is performed;
- A deficiency detected is not caused by a manufacturing deficiency;
- Electricity, gas or water norm and/or supply do not conform to the normative parameters indicated in the item technical document;
- If the item is not installed the way it is indicated in its technical instruction;
- Spare details produced by another manufacturer are used;
- The item is opened (dismounted) or repaired by an entity other than we or our partner service centre (by the customer or another service centre);
- The item has a mechanical damage, which is caused with external impact such as broken, cracked, scraped, burnt, squeezed, melt, damaged with liquid, etc.
- Serial number is unreadable on a guaranty sheet or on the item body.
- The warranty shall not apply to the damages, which are caused with the item for unintended or any other use, which does not conform for the item assignment.
- The warranty shall not apply to to fragile details (glass etc.).
- The company shall not be responsible for any damage, which is caused by the item improper transportation or storage by the customer, inconformity to climatic conditions or other exposures.
- The warranty shall not apply to the damage, which is caused with electricity voltage falls.